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We are ISO, the largest developer of International Standards. We bring together experts, to share knowledge and develop standards that provide solutions to global challenges. This is because we believe that great things happen when the world agrees. We have an exciting opportunity at our Central Secretariat in Geneva.

Programme Manager, Research and Innovation

(Secondment for 24 months)

To be eligible for this position, you must be working for a National Standards Body and attach a letter of acceptance from your CEO together with your application.


The Programme Manager will join the Research and Innovation unit in ISO/CS, working with the Head, Research and Innovation and one other Programme Manager. The mandate of the R&I unit covers three broad areas:

   . Research – with a focus on better understanding and elaborating the benefits of international standards in order to better communicate these benefits to stakeholders;
   . Education – with a focus on attracting the next generation to standardization, as potential users and developers of standards;
   . Innovation – with a focus on using strategic foresight to identify future opportunities for international standardization.

Key responsibilities

Under the supervision of the Head of Research and Innovation, the Programme Manager will undertake tasks such as:

  • Creating inventories of existing research and empirical data on the impact/benefits of International Standards;
  • Procuring the services of external experts and working with them / overseeing their work on research projects;
  • Actively engaging with ISO members and academia to build networks and relationships with universities and other relevant organizations (including through the ISO R&I Network);
  • Contributing to the design and implementation of strategic foresight activities (including environmental scanning, ideation workshops and the drafting of white papers);
  • Contributing to the design and implementation of a new ISO strategy on education and a programme for young professionals;
  • Helping to organize events (such as workshops) and supporting ISO’s participation in relevant conferences and events;
  • Providing research support to, and actively collaborating on projects with, other ISO Central Secretariat units (such as Communications, Membership and External Relations, Standardization and Technical Policy, and Capacity building).
Report to: Head of Research and Innovation

Qualification and Experience

  • At least 5 years’ professional experience in any of the following areas: research design and methodology, strategic foresight, impact evaluation, or education;
  • University degree in a relevant subject (e.g. economics, international relations, education, foresight/futures, social sciences);
  • Experience with developing research frameworks and progressing research work to contribute to an evidence base;
  • Experience working with quantitative data;
  • Strong project management skills;
  • Experience working in an international environment or for a membership-based organization;
  • Fluent in English. Familiarity with French or with other languages is an asset;
  • Experience working with academia is a strong asset;
  • Experience working with governments and policy stakeholders is a strong asset;
  • Knowledge of the international standardization system is a strong asset.


  • Excellent interpersonal, communication and relationship-building skills – ability to communicate effectively at all levels of the organization and manage external stakeholders
  • Analytical mind, hands on approach and good problem-solving skills
  • Creativity and ability to generate ideas and develop fit-for-purpose solutions
  • Ability to write clearly and concisely in English and to tailor communication for different audiences (including for a non-technical audience)
  • Good organizational and time-management
  • Proactive and autonomous
  • Willingness to learn and develop within a multicultural and friendly environment


Starting date: 01/01/2021 or later date to be agreed